General conditions

These are our ground rules. Clear, honest and to the point. Are you using our services? Then you play by these agreements. Check them out so you know exactly where you stand.

1. To whom do these terms apply?

These terms apply to anyone using our services or products.

2. What can you expect from us?

  • We deliver our services and products with care, creativity and attention to detail.
  • We provide clear agreements and deliver on time according to what we discussed together.

3. What do we expect from you?

  • You give us the right information in time for your event to run smoothly.
  • You honor agreements, such as payment within the agreed upon time frame.

4. Cancel or change

  • Cancel or change? No problem, but please allow for possible charges depending on what time you do this. We always discuss this in advance.

5. Force Majeure

Sometimes things happen beyond our control, such as extreme weather conditions or government actions. In such cases, we find a solution together.

6. What if something goes wrong?

  • We solve problems. Please let us know immediately if something is not satisfactory.
  • Our liability is limited to the amount of the agreement, unless otherwise agreed.

7. Contact

Questions or uncertainties? Please contact us. We are always here for you.